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Please use this service if you have received notification that your certificate has been returned as undeliverable.

Please be advised that:

• Certificates will be posted at the end of each month.
• We are not able to re send a certificate which has not been returned.
• Certificates are sent using Royal Mail standard services, we are unable to send Certificates via a courier or digitally.
• Tracking information is not available.

Should you have any further queries about this service, please contact the Taught Assessment and Awards team at: [email protected]

For general certificate information, please use the online knowledge articles found here: https://self-service.kcl.ac.uk/article/KA-01424/en-us